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Author Topic: slow internet connection  (Read 5437 times)

AlexAmery

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slow internet connection
« on: June 19, 2018, 08:48:17 PM »
Hi,

I had decent service with my ooma for about the first year but lately I am dropping calls and peoples voices at times sound extremely distorted to the point I can understand them. Right now I have time warners basic internet service I think at 3mp. Do I need to upgrade my internet speed to get good call quality? Not real sure where to go from here, considering just going back to a normal land line. I had my ooma device after the modem and tried it before the modem with no difference.
any advise would be appreciated.

Please help.

I didn't find the right solution from the Internet.

References:-
https://www.ooma.com/forums/viewtopic.php?f=4&t=17815
Small Business Marketing Studio

Thanks!